Service Strategy

Professional installation engineer team. 24 hours telephone feedback program. 48 hours on-line processing.

Pre-sales is mainly responsible for the technical communication, equipment selection, process layout and so on.

Sale in the main responsible for the installation of equipment, guidance, commissioning, operation training, the replacement of wearing parts, etc.

Customer service is mainly to solve the operation process of the equipment, the quality problems or non quality problems, to help users to resume production, and compensation for the replacement of spare parts installation.

Quality Guarantee

In 2005 once passed the industry authority of the international ISO9001, ISO14001 and OHSAS18001.

In 2011 obtained CE certification.

Product quality has always maintained the high level in the domestic industry, access to national high-tech enterprises, national internet and industrial integration of innovative pilot enterprises, bank credit rating AAA grade enterprise and other honors.

Service Promise

As an listed company with 60 years manufacture experience for sieving and sorting equipments, waste management solutions, crusher machines, the development motivation of Winner Group is insist on creative and customized production and devote to solving customers' pain points.

Training

High quality service is what we are pursuing. Our service is available all around the world. And our high quality service team is ready to provide you with fast and efficient service from the customized solutions for competitive production process to free training of complete plant installation.